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Training Programme

Paperworks is a special place to be. Trainees feel like they belong, they know that they will be supported to achieve their goals and will be understood by those around them. It is a place of safety and trust where you can be yourself and celebrate who you are. Every day is an opportunity to grow, to learn something new and be part of a team.

We use a person-centred approach which means that we start with celebrating what people can do and help them build upwards. There are three aspects we focus on to showcase achievements with the trainee at the centre.

Outcomes a trainee wants to achieve

At Paperworks we aim to do a review with trainees every 6 months. After the initial first 2 months a trainee has joined, we will have their first review. In this we sit down and plan outcomes that they would like to achieve. This is separated into 4 different areas for trainees (easy-read) and 6 for staff (outcomes). We simplify the outcomes for the trainees, so they understand what the main aims are.


  1. Develop the ability to manage my own mental and physical health and other conditions.

  2. Improved life experiences, social networks and access to other support services who can help keep me safe.

  3. Improved communication and social skills.

  4. Improved feeling of wellbeing, self-worth, confidence and motivation.

  5. Increased number of new skills learnt.

  6. Improved independence, self-advocacy and access


  1. How can I look after myself?

  2. How can I work and talk with others?

  3. How can I feel good about being me?

  4. How can I do things for myself?

How we achieve them

We set ourselves goals and are supported to achieve them in the workshop. Below is an example of one of our trainees goals

example goals.PNG

How do we know we achieved them?

Every few months we review where we think we are and set new goals.

Here are some examples:

Example goal and how it was achieved for trainees

Work Skills we want to achieve

These focus on skills for our work life. In our workshop, we support a range of clients in a daily basis as well as develop and make our own products. We also learn admin, IT and housekeeping skills required to run a busy workplace so there is always lots to learn and do.


How do we achieve this?

For each client and work area we have a skill list which shows progression through each stage of the process:


I have had a demonstration of the workshop job and have had a go at some of the tasks involved with support.


I attempt the job with lots of support from a staff member.


I am training and learning how to complete tasks with support.


I can complete tasks independently with supervision by a staff member.


How do we know we have achieved this?

We will be able to see how we have improved. A certificate will be issued showing the client, associated tasks and progress. Trainees will then also be able to choose which work skills they want to work towards next in their progression.

Wellbeing Projects

These focus on improving and supporting specific aspects of wellbeing and mental health.

How do we achieve this?

Trainees come up with ideas of things they need help with or things they would like to try. We have undertaken a range of projects such as art, dance and gardening. 

How do we know we have achieved this?

We use a range of ways to evaluate the impact of this including the Happiness Pulse Survey, case studies, audio and visual information.

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